Privacy policy

Terms & Conditions

The website www.seamuse.gr operates and belongs to Seamuse PC, registered in Greece, with VAT number
EL801098103. By using this website you agree to accept the terms and conditions together with
our privacy policy.

PRIVACY POLICY

We are committed to protecting your privacy when you visit our site. We only collect the
necessary personal information required to process your order. We won’t publish
information about your name, address, email address to any other person
or legal entity.

We will not store or disclose your credit card information.

We receive, collect and store any information you enter on our site or provide us with
any other way. In addition, we collect the Internet Protocol (IP) address used for
the connection of your computer to the Internet. Connection; e-mail address; Password;
computer and login information and shopping history.

We may use software tools to measure and collect session information,
including page response times, duration of visits to specific pages,
page interaction information and methods used for off-page browsing. We collect
also personally identifiable information (including name, email, password, communications),
payment details (including credit card details), reviews, product reviews,
suggestions and personal profile.

When you make a transaction on our site, as part of the process, we collect personal information
that you give us, such as your name, address, and email address. Your personal information will be used
only for the specific reasons mentioned above.

We collect such non-personal and personal information for the following purposes:

1. Provision and operation of the Services
2. To provide our users with ongoing customer assistance and technical support
3. To be able to communicate with our Visitors and Users with general or personalized
   service-related alerts and promotions
4. To generate aggregated statistical data and other aggregated and/or non-aggregated conclusions
   personal information, which we or our associates may use to provide
   and improving our respective services
5. For compliance with any applicable laws and regulations

Our company is hosted on the Techplace.gr platform. Techplace.gr provides us with the internet platform that
allows us to sell our products and services to you. Your data can be stored through its
storage of Techplace.gr data, databases, and general Techplace.gr applications. They store
your data on secure servers protected by a firewall.

All direct payment portals offered by Techplace.gr and used by our company
comply with PCI-DSS standards as administered by the PCI Security Standards Council, which
is a joint effort of companies such as Visa, MasterCard, Maestro, Diners, and Discover. The PCI-DSS requirements
contribute to the secure handling of credit card information by our store and service providers
of it.

We may contact you to notify you of your billing address
problems with your account, to resolve a dispute, to collect charges or money that
due to the survey of your views through surveys or questionnaires, to send updates on
with our company or as otherwise necessary to contact you for the enforcement of the User Agreement, the
applicable national law and any agreement we may have with you. For these purposes,
We may contact you by email, telephone, text message, and mail.

We reserve the right to change this privacy policy at any time, so check back often. The
changes and clarifications will take effect as soon as they are posted on the site. If we make
significant changes to this policy, we will let you know here that they have changed so you know which ones
information we collect, how we use it, and under what conditions, if any, we use and/or
we reveal.

If you wish: to access, correct, modify or delete any personal information we have about
you, we invite you to contact us at T: +30 2102834616 or send us an email at info@old.seamuse.gr

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USE OF COOKIES

Cookies are used to provide information on the visitor’s computer. Stored on the hard drive
computer disk and are used to communicate information about the user’s preferences or
registration details for a future visit. This makes browsing more efficient and allows targeted
ads that suit the interests of the users. Cookies can be disabled from the section
of settings in your computer.

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PRICES

The prices on our website are in Euros (€) and include VAT (Value Added Tax). According to the
Greek tax legislation, 24% VAT is charged on all products except soap bars and liquids
soaps with 6% VAT. All third countries may be subject to import or customs duties
charges.

We have the right to make price adjustments to take into account any increase in the prices of our
supplier, or the imposition of new taxes or duties, or to correct an error or omission that leads to incorrect
prices on the website.

Periodically throughout the year, we will provide promo codes to our customers. There are specific
terms.

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ONLINE SALES

The customer is responsible for providing accurate billing and shipping information.
We reserve the right to cancel an order and make a full refund for
justified reasons.

Please also note that all products available on our site are for personal use only. You cannot
to sell or resell any of the products.

 

WHOLESALE

If you wish to place a wholesale order, contact us at info@old.seamuse.gr

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SHIPPING

We do not offer shipping options without a tracking service, so we can resend it
your order or refund you after you claim with our carriers.

Shipping costs are calculated after VAT charges and are flexible according to the shipping schedule
which you choose. Click here.
for more information.

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RETURNS

We will accept returns within 14 calendar days of delivery. We can only accept returns
of opened and unused soaps, liquid soaps, lotions, creams, and gift boxes. The goods that
returned in disuse are subject to a reduction in the refund value. The initial shipping costs will
be returned but the shipping costs won’t be returned.

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PAYMENT METHODS

We accept 5 payment methods:

• Cash on delivery (pay at your door directly)
• Credit – Debit Card – Prepaid Cards Visa, Mastercard, Maestro, Diners, Discover
• Electronic Masterpass wallet
• PayPal
• Bank deposit
• Whichever method you choose, the payment will be made in the most secure way.

COD:

FREE COD for all orders Due to the difficult situation that exists with the pandemic, we have
cover the cost of cash on delivery.

Credit card:

At seamuse.gr we accept credit cards Visa, Mastercard, Maestro, Diners, Discover as well as debit cards.
Unfortunately, you can not repay your order in installments. The transaction is completely reliable as well
as takes place and is completed in the bank environment.

PayPal:

You can also complete your order through PayPal where your transaction takes place in your account at
PayPal.

Bank Deposit or e-banking:

You can deposit the amount of your order in one of the following banks
and always with a reason for depositing, the name in which the order has been placed or its number. After
we have confirmed the payment, your order will be sent.

Bank IBAN

National Bank of Greece GR0601105250000052500265302

Eurobank GR7602603840000460200359425

Alpha Bank GR77 0140 1150 1150 0200 2038 079

Name of beneficiary: SEAMUSE IKE

Kind reminder: If your payment has not been made within 3 working days from the date, your order will be placed, the order will be canceled and you will be notified via email.

 

SECURITY OF TRANSACTIONS

All payments made using a card are processed through the electronic payment platform
“Alpha e-Commerce” by Alpha Bank and uses TLS 1.2 encryption with a 128-bit encryption protocol
(Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it arrives
to its designated recipient, who will be able to decode it using the appropriate key.

 

RESPONSIBILITY

All products listed and sold on our site strictly comply with EU legislation on
cosmetics.

All transactions are subject to Greek and EU law.

 

COPYRIGHT / COPYRIGHT RIGHTS

All product names, ingredient descriptions, processes, and images are its property
Seamuse.Ι.Κ.Ε. This information may not be reproduced, copied, or shared with anyone
way. Seamuse.Ι.Κ.Ε. reserves all legal rights to protect its copyright.

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COMPLAINTS/ QUESTIONS

If you have any questions, complaints, or comments on this site, you can contact us at
info@old.seamuse.gr